Product Information:

The Pro Tracker model uses a 7.2A/hr rechargeable battery this should last 18-26 months before requiring a 12 hour recharge. A vehicle battery connection cable is supplied as standard to recharge or you can select an optional mains charger.

We contact customers with low battery warnings, the system is configured to signal low battery warnings to customers approximately 12 weeks before a recharge or replacement battery is required.

The main reason for variance in battery life is attributed to the mobile signal strength where the asset is stored,  in a poor mobile reception area the unit will use greater power levels to connect,  so in these conditions expect the lower end of life range.

UK based assets are automatically covered for trips abroad. But customers who wish to protect assets that are based outside the UK should choose the"Based Outside the UK" purchase option to ensure their long term SIM card roaming coverage need is applied.

Fitting:

The device is IP67 rated suitable for internal or external fitting.

External Fit: No ingress of dust, complete protection against contact. (dust tight) Water jets, no Ingress of water in harmful quantity under defined conditions of pressure and time. (up to 1 m of submersion)

The beauty of our self powered systems, there are no external fitting or transfer fee's required and what's more the unit becomes even more secure because you are the only person who knows where the device is hidden.

Quality Assurance:

All systems are certified to Thatcham Quality Assured (TQA) Category 7 the only tracking category tested by Thatcham to locate assets hidden inside or if a GPS jammer device is used.

These systems have a reputation for high recovery performance and are the only police preferred specification"ACPO Secured By Design" (SBD). For these reasons most insurance companies accept our systems even if CAT 5 systems are specified.

GPS, GSM and RF location - The first ever battery certified Thatcham device that still remains the only rechargeable system - The only Police preferred Police specification Secured By Design - 98% theft recovery performance - 98 % customer satisfaction - UK and International clients - Unlimited number different usage configurations. (set to clients needs)

Remote Control Features:

The Remote Control (RC) is used to arm and disarm the motion sensor. (max 4 x RCs per device)

Specification where the device will immediately notify our server on any illegal movement, we then contact owners within five minutes (criteria required for Thatcham test standard). 

We optimise the motion sensor sensitivity remotely to minimise false alarms, for say poor weather conditions or passing traffic

The RC can alternatively be reconfigured by us to set and check a GSM or a GPS area (Geo-Fence) on each twelve hour wake cycle, used for example when a boat is kept on an exposed mooring where movement would be normal. 

This protects assets kept on storage sites or for vehicles that can be stolen without the keys (through electronic compromise or OBD key reprogramming). Most car brands are now exposed to this type of theft, especially BMW, Audi, VW, Land Rover. We would advise all motorcycle owners that RC is preticularly effective as their machines can be quickly stripped down.

Technical Information: 

All our devices are equipped with three separate location technologies, our highly accurate GPS is great provided the asset is not hidden from the sky or a GPS jammer is in use. In these cases we use a second technology layer of GSM mapping techniques including "Timing Advance" and mobile cell site triangulation. This GSM positioning method helps us target an approximate search location map of about 50 - 300 metres in built up urban areas or up to 3 KM in more rural locations. 

We then enable a secret radio transmitter, the signals can penetrate concrete and irradiate out of shipping containers and this can then be detected. Our operatives or the police will use a handheld radio signal direction receiver tuned to match the unit frequency to guide personnel to the tracking device with an accuracy of less than 1 metre. All systems are certified to Thatcham Quality Assured (TQA) Category 7 the only tracking category tested by Thatcham to locate assets hidden inside or if a GPS jammer device is used.

When a trigger event, such as an illegal movement, tamper, area, low battery or power-loss alarm is received from your tracking device we systematically process your four emergency contact numbers, via SMS, phone calls or when required email. If a false alarm is suspected you are prompted to send alarm reset SMS responses. 

Pro Tracker systems have a reputation for high recovery performance and are the only police preferred specification"ACPO Secured By Design" (SBD). For these reasons most insurance companies accept our systems even if CAT 5 systems are specified. 

Our systems operate in all countries that support the GPRS / SMS/ GSM mobile communication networks. Unlike some competitors our SIM cards are automatically enabled for roaming from the point of purchase as part of our standard service. Should a radio find operation be required abroad this is co-ordinated and managed by our company without any additional cost to clients.

Reporting Asset Loss:

If reporting a theft "after the event" you call us on +44 (0) 1329 663812. We record details and make the required connections to your tracking device. You then contact the police to obtain a CRN Crime Reference Number.

Automatrics manage find operations for you. On connection with the tracking device we will try to source an accurate GPS fix to direct the police to the location. However, more often these days a significant number of stolen assets are deliberately hidden from GPS satellite view. In these situations, we immediately deploy a radio signal finder supplied by Automatrics, NaVCIS or other law enforcement finders use specialised radio direction tracking technology with an accuracy of less than one metre to locate your stolen asset. Once located either the police or our own personnel will stand guard over the protected asset until it can be safely recovered. You can choose a police recovery, (fee's may apply) or alternatively you can arrange your own recovery.  

Insurance: 

Reducing insurance your insurance premium?  some insurers mandate for a Thatcham Theft recovery tracking device to be installed and these may not apply any discount.  Please ask your insurer this question and confirm to them that all units are Thatcham CAT 7 certified and are the only police preferred after theft recovery systems with ACPO Secured by Design membership.

Insurance listing name:  Automatrix Limited MtrackPro Active (LCV)

Insurance will cover theft in most circumstances, but there are exceptions,  for example if the keys are left in an unlocked vehicle,  thousands of people do this simply without realising such as, defrosting windscreens whilst they stay in the house.

Also a claim for theft cannot be blamed on a third party,  it is a full policy holder responsible claim and the entire value goes on their insurance claim profile to be shared with other insurance companies. This leaves a somewhat significant black mark where premiums will vastly increase for a period of up to 5 years. No claims protection will not prevent insurance cost increase as this system will only discount premiums, if the premium doubles or trebles as a consequence of a theft claim then all policy holders will pay significantly more. 

If you wish to recover your stolen or lost asset and keep hold of it, then this is a good reason to purchase our system.